CA announced release 6.0 of its eHealth network performance management solution, featuring a robust new Report Center and other enhancements designed to make it easier for enterprises and service providers to achieve their service level objectives with optimum resource efficiency.
eHealth r6.0 provides greater insight into network performance, behaviors and trends by leveraging a powerful reporting engine that allows users to create, schedule, run and customize web-based reports about the health and performance of network resources. These reports can include “what-if” queries to answer specific questions—such as the effect on performance if the number of users in a branch office doubles. They also can document service level agreement (SLA) compliance to line-of-business managers. Service providers can use these same reporting capabilities to document SLA compliance to their customers.
The new release also simplifies eHealth administration by extending its user interface to provide concurrent, multi-user access to capabilities such as managing group lists and web user accounts.
“The new reports we can generate with CA’s eHealth will significantly enhance the way we both manage our network and document our support for the business,” said Chris Perez, senior network technician at Raymond James Financial, one of the largest financial services firms in the U.S. “In addition, the latest user interface enhancements will reduce the time we spend on administration—allowing us to re-allocate resources to more strategic tasks.”
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