Daily Network Monitor

If you’ve been researching the internet for a new laptop or desktop in the past year, you’ve likely run into Jeff Jarvis’ blog about his less than impressive experience with Dell Computers. The blog series caught so much attention that it eventually earned the serial name “Dell-Hell”. The blog series eventually became a topic at Dell Corporate and an upset Michael Dell found himself under fire for allowing Dell to become customer de-focused. Further, Dell conspiracy theorists believe the blog series began the eventual demise of co-CEO Kevin Rollins who resigned earlier this year.

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