By David Karp
This item via the MSP Mentor blog points out yet another way for smart VARs to get out of commodity selling and deliver sustainable service revenues by specializing.
Heyer’s new Advanced Remote Management Services (ARMS) provides customers with proactive remote monitoring and maintenance of Heyer [ventilation, anesthesia and inhalation] equipment — while complying with network security and regulatory practices … Heyer ARMS leverages the ComBrio Virtual Service Infrastructure (VSI), a virtual, secure IP infrastructure used for the continuous transport of real-time remote device monitoring data and on-demand access for remote device management.
Talk about a life-or-death SLA. I’d be a little worried leaving my ventilation up to the average VAR, but I’m pretty sure that the ones who figure out how to do this well will be very well off indeed. I’d even go so far as to predict some kind of IP revolution with all kinds of equipment getting network attached and coming under remote network monitoring. What a wonderful world that would be.
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