As with any product or application it all comes down to usabilty. Usability is not driven by product management, marketing, QA or engineering, but by the customer. The truth of the matter is, if your product or application is not simple to use and has designed in usabilty, no matter what cool and complex new features or functionality there are, if they can’t accessed and used immediately, it doesn’t matter.

This model holds especially true in network monitoring. Current networks are complex enough, but if the tools you are trying to use to monitor them can’t be configured or are not self-configuable or worse you have to hire a specialist to install and configure them. Why take an already complex task and throw more time and money at it to resolve what should work right out the box?

A recent article on SearchNetworking.com highlights the need for tools that work and work immediately.

I’d be interested in hearing from networking professionals on their thoughts on this subject.

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